Travel Insurance Services Privacy Policy

We are strongly committed to maintaining the privacy of your personal information. This statement discloses the privacy practices for Travel Insurance Services' Web site.

How this site gathers information and how this information is used:
The information we receive depends upon your actions when visiting our site. We gather/track the following:

  • Your Internet Protocol (IP) address, or the proxy address of your Internet Service Provider (e.g. AOL, AT&T, etc.). Although our Web site logs IP addresses, we do not link to any personally identifiable information. This means that users are anonymous.
  • The date and time your request was received
  • Our resource that was accessed as a result of your request, such as the Web page, image, etc.
  • The name and version of your Web browser (e.g. Microsoft Explorer 4.0).
  • The Uniform Resource Locator (URL) that was accessed before you made a request from our Web server. The URL may be an outside address that is not related to our server.
  • The content of any sent or received "cookie." "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any site visitor's personally identifying information. We use them only to credit independent agents and organizations that market our products.

We use the information we collect for internal system administrative purposes to measure the volume of requests for specific Web site pages, to improve our site to be responsive to user needs, and to credit independent agents and organizations that market our products.

Other than the automatic data collection described above, this site collects no personally identifying information. The sole exception is when you knowingly and voluntarily provide information, for example when you fill in your name, address (or other information) on an insurance purchase form or on an e-mail form.

When you complete and submit a form or make an email inquiry via this site:
You may decide to send information, including personally identifying information. The information you supply to Travel Insurance Services - whether through a secure Web form, a standard Web form, or by sending an electronic mail message - is used to process your insurance order, to provide your requested brochure/enrollment form, supplies, information kit or custom quote, or to answer the question that you submit. Confidentiality is a top priority and we are committed to maintaining the highest level of confidentiality with all of the information we receive from our inquiries, customers and policyholders, including the information received from this Web site.

Travel Insurance Services will sometimes respond to your initial information request with an e-mail asking for further clarification of your needs, or requesting additional information so that we can serve your insurance requirements. From time to time, we also send out customer satisfaction surveys to ensure that we are providing you with the best level of service possible. These are the primary reasons we require your e-mail address.

Travel Insurance Services will share your information only with its authorized agents, partners, insurance underwriters and claims providers only as required to complete your transaction and to provide you the coverage and services you have purchased, and the high level of service you deserve.

Information that you provide us will NOT be added to Travel Insurance Services' or any third parties' mailing lists. You will NOT receive unsolicited communication of any kind as a result of providing information to Travel Insurance Services Web site.

When you choose to send electronic mail to Travel Insurance Services, you are consenting to us using the information provided therein, including personal identifying information in accordance with this notice, unless you expressly state in the e-mail your objection to any use(s).

Note: Electronic mail sent over the Internet is not necessarily secure. As an alternative, you may communicate with us via U.S. postal service.

Your choice to use our Web site will be considered your consent for us to use the information collected therefrom as stated in this notice.

Secure online purchase at
Several of our insurance plans offer an online enrollment option. At Travel Insurance Services, we understand your concerns about online security and work closely with our programmers to keep our forms on a highly secure ordering environment so you can enroll in our travel insurance plans with confidence.

We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately.

When you are ready to enroll in one of our plans, you will move into the secure area of our site. A warning window may pop up to notify you that you are entering this "safe" area. Once you've entered, the beginning of the page address (URL) will change from http to https, to let you know you are in a secure area. Also, a key or a closed padlock icon will appear in the lower right corner of most browsers to notify you of this change. You will remain in this secure zone for the purchase process. If one of these icons does not appear, please contact Travel Insurance Services.

Contacting Us About this Web site
If you are concerned about how information about you may have been used in connection with this Web site or if you have questions about the company's privacy policy and information practices, you should contact:

Travel Insurance Services 3070 Riverside Drive Columbus, OH 43221 USA

Notification of changes to this Privacy Policy
Because we don't archive our visitors contact information, we don't send notification of changes to this policy . You may revisit this page at anytime to view the latest version of Travel Insurance Services Privacy Policy.

Privacy Policy first effective August, 2002. Revised March, 2005.

for Travel Insurance Select®

All travelers listed on a plan must reside at the same address. If any travelers reside at a different address, a separate plan must be purchased.

This is a secure websiteTravel Insurance Services is accredited by the Better Business BureauTravel Insurance Services is a member of the US Travel Insurance Association

COVID-19 is treated the same as any other sickness for purposes of all coverages that are triggered by a sickness or that can reimburse losses resulting from a sickness – including deaths caused by sickness.

The same limitation and exclusions that apply to all claims also apply to claims related to COVID-19, including the Exclusion for Pre-existing Conditions

Fear of contracting the coronavirus alone is not a covered reason for Trip Cancellation or Trip Interruption coverage. However, if your plan includes Cancel for Any Reason and Interruption For Any Reason coverages, benefits would be payable (subject to the standard rules that apply to these coverages).

This website contains highlights of the plans developed by USI Insurance Services, LLC which include travel insurance coverages underwritten by United States Fire Insurance Company, Principal Office located in Morristown, New Jersey, under form series T7000 et al, T210 et al and TP-401 et al, and non-insurance Travel Assistance Services provided by On Call International and Blue Ribbon Bags. The terms of insurance coverages in the plans may vary by jurisdiction and not all insurance coverages are available in all jurisdictions. Insurance coverages in these plans are subject to terms, limitations and exclusions including an exclusion for pre-existing medical conditions. In most states, your travel retailer is not a licensed insurance producer/agent, and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may be compensated for the purchase of a plan and may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. CA DOI toll free number is 800-927-4357. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact USI Insurance Services, LLC d/b/a USI Affinity Travel Insurance Services with its principal place of business at 3805 West Chester Pike, Suite 200, Newtown Square, PA 19073; 1-800-937-1387; CA license #OG11911. While USI Insurance Services, LLC markets the travel insurance in these plans on behalf of USF, non-insurance components of the plans were added to the plans by USI Insurance Services, LLC and USI Insurance Services, LLC does not receive compensation from USF for providing the non-insurance components of the plans.